About Beckbie

We're a specialized team of hardware wallet repair experts dedicated to helping cryptocurrency users regain access to their digital assets when hardware fails.

Beckbie team of hardware wallet repair specialists

Our Story

Beckbie was founded in 2019 by a team of cryptocurrency enthusiasts and electronics engineers who recognized a growing problem in the blockchain community: what happens when a hardware wallet fails?

After witnessing friends and colleagues struggle with damaged devices and the potential loss of their digital assets, our founders combined their expertise in electronics repair and blockchain technology to create a specialized service focused exclusively on hardware wallet repair.

What began as a small operation has grown into a trusted repair center serving cryptocurrency users across the United States. Our team has successfully repaired thousands of hardware wallets, helping users regain access to their digital assets without compromising security.

Secure hardware wallet repair facility at Beckbie

Our Mission

At Beckbie, our mission is to provide secure, reliable hardware wallet repair services that help cryptocurrency users maintain control of their digital assets even when their devices fail.

We believe in the fundamental principles of cryptocurrency: decentralization, security, and personal control over assets. When hardware wallets malfunction, these principles are threatened. Our repair services ensure that technical failures don't result in permanent loss of access.

Every repair we perform is guided by our core values:

  • Security first in all processes
  • Transparency in our methods and communication
  • Technical excellence and continuous learning
  • Respect for customer privacy and confidentiality

Meet Our Expert Team

James Wilson, Lead Hardware Specialist at Beckbie

James Wilson

Lead Hardware Specialist

With 15+ years in electronics repair and 7 years specializing in cryptocurrency hardware, James leads our technical team with expertise in circuit-level repairs and device recovery.

Elena Rodriguez, Security Protocol Manager at Beckbie

Elena Rodriguez

Security Protocol Manager

Former cybersecurity consultant with extensive experience in blockchain security, Elena ensures all our repair processes maintain the highest security standards to protect customer assets.

Michael Chang, Firmware Specialist at Beckbie

Michael Chang

Firmware Specialist

Specializing in software and firmware recovery, Michael has developed proprietary techniques for resolving complex software issues in hardware wallets without compromising device security.

Our Secure Facility

Security is paramount when handling devices that protect valuable digital assets. Our repair facility was designed from the ground up with this principle in mind.

Every repair takes place in our secure, controlled environment featuring:

  • 24/7 surveillance and controlled access to repair areas
  • ESD-safe workstations to prevent damage to sensitive components
  • Network-isolated repair environment to prevent unauthorized access
  • Climate-controlled storage for devices awaiting repair
  • Secure shipping and receiving protocols

We invite transparency by documenting our security measures and providing customers with detailed reports of all work performed on their devices.

Specialized hardware wallet repair tools and equipment

Our Partners & Collaborations

We work closely with trusted partners in the cryptocurrency and electronics repair industries to continually improve our services and stay at the forefront of hardware wallet technology.

While we are not officially affiliated with hardware wallet manufacturers, we maintain relationships with suppliers of authentic components and stay updated on the latest developments in hardware wallet design and security.

Our team regularly participates in cryptocurrency security conferences and collaborates with cybersecurity researchers to enhance our understanding of potential vulnerabilities and best practices in hardware wallet repair.

These collaborations allow us to provide the most secure, up-to-date repair services while contributing to the broader goal of improving hardware wallet reliability and security across the industry.

Our Certifications & Standards

Electronics Repair Certification

Our technicians hold certified electronics technician (CET) credentials and specialized training in microelectronics repair.

Security Protocols

We follow industry-leading security protocols for handling sensitive devices, with regular third-party security audits of our facilities and procedures.

Customer Commitment

We maintain a strong commitment to customer satisfaction with transparent communication, detailed documentation, and comprehensive warranties on all repairs.

Ready to Get Your Wallet Repaired?

Our team of experts is ready to help you regain access to your digital assets.

Start the Repair Process